You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
Should you contact us via our www.edenlinx.com website, we will collect and record all identifying information you submit, such as a name and phone number etc. Your personal details will never be sold or passed on to third party companies other than for legal purposes or requested by the Law for any reason.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other companies, agencies or government departments.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or to change your information we have on file.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond to all personal information related enquiries within 2 - 3 days.
How we protect your Personal Information
Our website is hosted on a secure server within Australia. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Cookies and website analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and web page usage by our website visitors.
Alternatively, you can write to us at:EDENLINX Australia Pty Ltd
PO 3123 Wetherill Park 2164 NSW